Privacy Policy

Last Updated: 25/01/2026

Welcome to Social Trove ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website (www.socialtrove.co.uk) or use our services.

1. Information We Collect

We may collect and process the following data about you:

  • Contact Information: Name, email address, and phone number provided via our enquiry forms (e.g., JotForm) or email.

  • Business Details: Information regarding your business or wedding for the purpose of providing content creation and strategy services.

  • Usage Data: Details of your visits to our site, including traffic data, location data, and other communication data.

2. How We Use Your Information

We use the information we collect to:

  • Provide you with the services you have requested (e.g., social media management, wedding content creation).

  • Respond to your enquiries and provide customer support.

  • Send you marketing communications if you have opted-in to receive them.

  • Analyse website performance to improve user experience.

3. Data Storage and Security

We take the security of your data seriously. Your information is stored securely on protected servers and third-party platforms (such as our CRM or form providers) that comply with UK GDPR standards. We retain your personal data only as long as necessary for the purposes set out in this policy.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third-party specialists (our freelance team) who assist in delivering our services, provided they agree to keep this information confidential. We may also disclose data if required by law.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Object to or restrict the processing of your data.

  • Withdraw consent for marketing communications at any time.

6. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact our designated Data Protection Officer:

Data Protection Officer: Megan North

Email: hello@socialtrove.co.uk

Address: Suite 20 Pluto Accountancy, New Mead Barn Wickham Hall, Hadham Rd, Bishop's Stortford CM23 1JG